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Booking Process
Bookings with us can be made by using our online reservation system here or by contacting us directly on reservations@olarrokenya.com
INCLUSIONS/EXCLUSIONS
Our rates include all meals, drinks (excluding premium alcoholic drinks) and all activities within our own private conservancy (from a choice of day or night drives in a shared vehicle within the Olarro Conservancy, bush walks, guided quad biking for guests over 16 years, bush dining, sundowner and picnic excursions and trips to the Maasai village – excluding a small entrance fee, transfers to/from Mara Siana airstrip exclusive of landing fees or Mara Keekorok, Wi-Fi, laundry and all applicable taxes & levies.
Our rates exclude conservancy fees of USD 47 per adult & USD 24 per child (15 years or below) per night, premium alcoholic drinks, landing fees at Mara Siana of USD 17.50 per adult and USD 9.00 per child, game drives into the Maasai Mara National Game Reserve, entry fees into the Maasai Mara National Reserve, entry fee to the Maasai Village ($20 cash per person payable on entry into the village), transfers from any other airstrip apart from Mara Siana or Mara Keekorok, guaranteed sole use of the vehicle, late departures, babysitting services, spa treatments, gratuities, and any other activity apart from those mentioned here as “included”.
Payment Policy
In order to confirm your booking, we require a 50% deposit with the balance due 45 days prior to your arrival. Bookings made within 45 days of arrival will be paid in full on booking.
Payments can be made by bank transfer to our company bank account, net of bank fees, or using our online credit card payment gateway.
Cancellation / Amendments / No-show
If you need to change or cancel your booking, it is your responsibility to notify us of such a request. Olarro must be notified via email, and the cancellation will take effect from the day the written confirmation is received.
20% of the total booking cost will be forfeited if the booking is cancelled between 60 and 40 days before arrival, 50% from 39 to 20 days before arrival, and 100% of the booking cost shall be forfeited if cancelled less than 19 days before arrival, or if the booking is a no show, or an under stay.
THE OLARRO TEAM can modify and tailor your itinerary to suit your personal preferences. We understand that travel is not just about the accommodation, but it is also about how you get from one destination to the next and the moments that emerge along the way. Let us take care of all the details, from the moment you book until you return home.
Getting to Olarro is best using either road transfers or the scheduled daily flights from Nairobi’s Wilson airport into our closest airstrip which is either Mara Siana or Mara Keekorok. Alternatively, you can take a private charter flight directly from Nairobi’s International airport JKIA or from Nairobi’s Wilson Airport into Mara Siana or for extra special occasions you could arrive by private helicopter via a scenic route and land directly onto one of our 3 helipads at Olarro Lodge.
We would also be pleased to arrange and book any of the below services on your behalf at the prevailing rates. If there is anything else at all you would like us to arrange, please get in touch with any necessary details and we will take care of everything for you.
- Air or Road transfers to/from Olarro
- Hot Air Balloon flights over the Mara Resrve
- Scenic helicopter flights and excursions within the Mara and beyond
- Hotels & transfers in Nairobi or any other destination within Kenya
- Any other details for your trip in Kenya
Check-in and Check-out Times
Our check-in time is from 12:00 noon and check-out is 10:00 am.
Early check-in and late check-out is subject to availability and additional fees may be applicable.
TO SIMPLY PUT IT OLARRO HAS SET THE BAR FOR SERVICE AND STYLE. I'M NOT SURE HOW ANY OTHER HOLIDAYS WILL LIVE UP TO IT IN COMPARISON!
It is just wow in every way. Beautiful and very stylish throughout, I couldn't find a single area which wasn't thoughtfully designed. The whole thing is very luxurious whilst still having a very African vibe - leather and animal hide furnishings, open fires etc. Makes me want to go home and redecorate. By far the best Kenya safari trip I have experienced.
Olarro Lodge is a home away from home. The setting is amazing but what makes it so special is the staff. Their friendliness and attentiveness is difficult to match and the endless supply of great food meant we were never hungry! The lodge itself has lots of character and the game drives in the Olarro conservancy feel super special due to how private it is. We spent a day at the Masai Mara reserve which I would recommend doing to tick off the big 5 but we loved our drives and quadbiking within the Olarro reserve.
We hope to return soon!